Effective Date: November 11, 2024

At Goldtopix, we are dedicated to offering exceptional jewelry and a seamless shopping experience. Please review our Sale Policy to understand our guidelines and ensure a smooth transaction.

1. Final Sale Items
All items purchased on sale, during promotions, or with discount codes are considered final sale. These items are not eligible for returns, refunds, or exchanges.

2. Order Cancellations and Modifications
Once an order has been placed and processed, it cannot be canceled or modified. Please review your order details carefully, including item selection, shipping address, and payment method, before completing your purchase.

3. Payment Terms
We accept various payment methods, including major credit cards and digital payment services. All payments are processed securely, and full payment is required at checkout. If you encounter any payment issues, please contact us immediately for assistance.

4. Shipping and Delivery
Orders are typically processed within 1-2 business days. Shipping times vary based on your location, and while we strive to ensure timely delivery, we cannot guarantee exact arrival dates due to potential carrier delays. Shipping fees are non-refundable.

5. Damaged or Incorrect Orders
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery at goldtopix@goldtopix.com or call 651-674-9051. We will work to resolve the issue by providing a replacement or issuing a refund, depending on the situation.

6. Warranty and Repairs
Our jewelry includes a limited warranty covering manufacturing defects. Normal wear and tear or misuse are not covered under warranty. For repairs outside the warranty period, please contact us for more information.

7. Promotions and Discount Codes
Promotions and discount codes cannot be applied to prior purchases. They are valid only for the specified time frame and may not be combined unless stated otherwise.

Contact Us
If you have any questions or concerns about our Sale Policy, please reach out:

• Address: 1092 B Street, North Branch, Minnesota, United States
• Email: goldtopix@goldtopix.com
• Phone: 651-674-9051

Thank you for choosing Goldtopix. We appreciate your trust and are here to provide you with quality products and excellent service.